Vantaggi
They pay if your single and don't have anyone to support but yourself. Pay is not enough for the non-stop complains from passengers. They hire some very incompetent people so most but not all of your coworkers will have no clue how to courteous or how to communicate politely with passengers. They promote only the people that cannot think for themselves, therefore they have a bunch of incompetent idiots running the show. They do not like people that question there procedures and who think for themselves. You cannot take a sick day without receiving a letter of reprimand or being suspended. They make decisions about something and if there decision has concequences you will be the ones who suffer... It's an all around smoke and mirrors magic show that is not worth the stress they place on there TSOs shoulders.
Svantaggi
Lack of morale. Lack of structure. Leads and supervisors don't have any decision making capabilities. Fast to hand out suspensions and disciplinary paperwork for mistakes upper management makes. Coworkers (most not all) are unintelligent and very rude. If you have an opinion or better way for things to be run they will do everything in there power to fire you. You cannot take your sick or annual leave.