Public Company, Private Concerns: Where Employees Feel Like Just an Oracle ID - Recensione dipendente - Dipendente anonimo presso TTEC

1,0
16 set 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The primary advantage of working with this company was the flexibility of a remote work environment.

Svantaggi

While I valued the opportunities to contribute meaningfully during my time at the company, it became increasingly clear that the focus was placed almost exclusively on billable hours, with limited to no investment in training or development for U.S.-based employees. Company-wide meetings frequently highlighted the achievements and support provided to the overseas teams, while domestic team members received little recognition or comparable resources. Additionally, during the ongoing workforce reduction, the approach to employee offboarding has raised serious concerns. Most notably, health benefits are terminated immediately at midnight on the day of separation—an abrupt and impersonal policy that disregards the basic needs of employees during a vulnerable time. While COBRA coverage is technically available, being presented with the high cost of continuing benefits at the exact moment you’ve lost your job feels less like support and more like an added burden—a final, unnecessary blow during an already difficult transition. Any time support was needed—whether it was requesting a functioning laptop, resolving pay issues, or getting answers about benefits—it often became a time-consuming ordeal, with even basic requests taking several days to address. Much of this support was routed to overseas teams, which added communication delays and additional frustration. In contrast, when these tasks were handled by U.S.-based staff, the process was typically seamless and efficient—highlighting a missed opportunity to leverage existing internal strengths.

Esplora altre recensioni su TTEC

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, training, and equipment provided.

Svantaggi

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Risposta di TTEC
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great lead and co worker are extremely kinda, the work is easy.

Svantaggi

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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