The Good and The Bad - Recensione dipendente - Member Service Representative presso TTEC

4,0
29 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Consistant work; helping others; knowing where you stand; good training program; some very professional and great team leaders who go out of their way to be helpful and assure you have the tools you need to successfully complete your job; decent benefits; some great people overall.

Svantaggi

shoddy computer systems that crash several times a day; poor communication; several team leads who are very unprofessional and do not provide you with the support and tools you need to be successful; constant change in scheduling with little notice; and lack of keeping promises made

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Risposta di TTEC
10y
Thanks for the positive review, despite the computer problem you're going through. Please tell your IT about it so that they can fix it or provide you with a working computer in the mean time.

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, easy to work with.

Svantaggi

Not much training, only 2 weeks provided and then QAs begin right away.

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Risposta di TTEC
4d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not a bad job for someone who needs the flexibility of working remotely.

Svantaggi

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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