Not worth the pain - Recensione dipendente - Team Lead presso TTEC

2,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and no micro managing

Svantaggi

Little pay even for leadership 16 an hour No help from client TtEC won’t ask the client for help leaving the leadership team to figure out issues on own

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Risposta di TTEC
4mo
Thank you for sharing your feedback and for your years of dedication to TTEC. We’re glad to hear you appreciate the flexibility and autonomy in your role. We also take your comments about compensation, client support, and communication seriously — feedback like this helps us identify areas where we can improve support for our leadership team. We value your contributions and wish you continued success in your role.

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5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and good hours.

Svantaggi

Back to back calls but is manageable.

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Risposta di TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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Risposta di TTEC
2d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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