Primary Support - Recensione dipendente - Primary Support Coach presso TTEC

2,0
19 gen 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I did find friends in working with other employees. We were all we had to help one another. Everyone was hesitant about involving management because it would only cause more choas and someone would be judged.

Svantaggi

disorganized management, unfair scoring, no raises no matter how long you've been there or even if you get promotion, new empolyees start at a higher pay, schedule changes without notice

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Risposta di TTEC
9y
Thanks for the review. We're glad you find support and assistance through your team members. We're sorry if feel that management was disorganized. We've had new people come in and we're sure the changes being implemented will resolve most of the issues you've experienced. We've always been a company that listens, if you want to share more of your thoughts, please email us at socialmediateam@teletech.com. Thank you once again for your feedback, we appreciate it.

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5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and good hours.

Svantaggi

Back to back calls but is manageable.

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Risposta di TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
1,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly coworkers Your work helps the people you talk to

Svantaggi

Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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