Good job to get you by, but you won't want to stay for long. - Recensione dipendente - Best Buy Technical Support presso TTEC

1,0
16 apr 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Air conditioning, clean facilities, clean parking lot, paychecks are always on time (direct deposit), they do a decent job working with school schedules, tuition reimbursement.

Svantaggi

Revolving door employer. Management is hit and miss. Seems as though they hire people randomly that have a little bit of management experience, while people with bachelor's and master's degrees go under the radar. Some managers are okay while others have a big head and are on power trips, sometimes it's hard to understand while some people are in the positions they are in. The place is very strict, no cell phones, no plastic cups (you have to use their spill proof coffee mugs), no food on the floor (only hard candy). No raises, only way you have a chance to make more money is to switch to a different project or to advance into management, and even they don't make that great of money. So basically you feel undervalued, unappreciated, and disrespected all the time. There is no reason to do a good job other then to keep your job. I have had a few customer service/technical support jobs over the years and this is by far the worse, can't wait for something else to open up so I can get out of there.

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5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

Svantaggi

Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

avatar
Risposta di TTEC
2mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Risposta di TTEC
1d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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