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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      Okay salary, great benefits but no more room to grow - Recensione dipendente - Customer Service Representative presso TTEC

      3,0
      23 mag 2017
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      -401k (6% match), health insurance, accidental, dental, long and short term disability benefit, legal assistance, pet insurance, employee discounts, -Shift bid. Business hours are from 8-12midnight. If you have another job or kids, you'll have an option to work on another schedule. -This a great place to start with in your late teens or early 20's, while still searching yourself. -Location is suburb. -Secured place. This is a place to start if you are on your late teens and early tweenties.

      Svantaggi

      -Health insurance has 2k or 3k deductible -No more salary increase after quarterly review. Agent gets paid 11/hr. -Monthly performance bonus was reduced instead of increasing it. -Not much opportunity for career advancement (long term). -High attrition. There are new hires almost every month. -Business was moved in 3 different locations. -HR is remote. -Solicitation. -Too much gossip -Lack of consistency

      Esplora altre recensioni su TTEC

      5,0
      30 apr 2026
      Customer service agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great company and good hours.

      Svantaggi

      Back to back calls but is manageable.

      avatar
      Risposta di TTEC
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2,0
      19 giu 2026
      Patient support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits, great team (if you’re lucky)

      Svantaggi

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      Risposta di TTEC
      2d
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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      Ricerche correlate: Offerte di lavoro di TTEC | Stipendi di TTEC | Benefit di TTEC | Colloqui di TTEC
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