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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      Bilingual CSR - Recensione dipendente - Dipendente anonimo presso TTEC

      2,0
      17 gen 2018
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      8 hours work, plenty of over time, great environment (provided by the people who worked there, not by the companuy's culture or similar).

      Svantaggi

      Dealing with racist and rude customers and management, obsolete outsourcing business model, a high rotation of employees, no real opportunity to grow either personal or professionally outside the call center scheme, pointless and meaningless job, no commissions for sales. According to Mexican law, overtime follows a different patter of payment, given some "ifs" payment can double or triple and if you work on official holidays you get payed triple, Teletech does not abide by those obligations.

      Esplora altre recensioni su TTEC

      5,0
      13 apr 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

      Svantaggi

      Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

      avatar
      Risposta di TTEC
      2mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
      2,0
      19 giu 2026
      Patient support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits, great team (if you’re lucky)

      Svantaggi

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      Risposta di TTEC
      1d
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di TTEC | Stipendi di TTEC | Benefit di TTEC | Colloqui di TTEC
      Recensioni su TTECRecensioni su TTEC, Ciudad de MexicoRecensione su TTEC