You will be nothing but a number - Recensione dipendente - Hp Tech Support presso TTEC

2,0
2 nov 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay for area. It's not a sales job. I asked three times during the interview. Being able to help the customers resolve issues with their products. They promote from within.

Svantaggi

No raises for anyone in over 4 years. It's a total sales job. Nothing else matters but the sale. Helping the customers resolve issue is selling them something whether they need it or not. They promote only those that are selling, whether they're qualified or not is irrelevant. All things added up to dreaded going in to work, and the best thing that happened was leaving as soon as possible. When I was let go after 4 1/2 years for missing my sales numbers, I said Thank you.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, training, and equipment provided.

Svantaggi

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Risposta di TTEC
7h
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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Risposta di TTEC
7h
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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