Favorism. Lorain , OHIO CallCenter site - Recensione dipendente - Call Center Agent presso TTEC

1,0
25 dic 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Gaining experience as a call center agent. Temporary job while waiting for other oppurtunity. Teletech has good trainers. Managers have too many stressful job

Svantaggi

I will list the most obvious in Teletech itself as an organisation. 1) Immaturity among the younger agents. 2) Majority of Supervisor very immature and rude. They have no respect for the older employees. 3) Getting too involved with other employees 4) Extremely dirty working place. Carpets and Seats are nasty. ( would have called the health inspector ) 5) Favorism. 6) Its more of a highschool atmosphere. 7) No RAISE!!!

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5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and good hours.

Svantaggi

Back to back calls but is manageable.

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Risposta di TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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Risposta di TTEC
1d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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