Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      TeleTech treats you like a number instead of an employee. - Recensione dipendente - Customer Service Representative presso TTEC

      2,0
      26 dic 2012
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Very straight forward in what the company and what your supervisors want you to be/ work like. Set schedule for 6 months (or so) straight. Paid training (3 weeks in classroom, 2 weeks taking calls but being supervised). Fairly predictable job, you know what to expect every day you walk in. Benefits offered (if you think they're worth the money). Pay for performance (if you work extremely hard you will be rewarded). Stable job with a stable income.

      Svantaggi

      No raises, rarely any promotions. The way you are treated is based on your statistics of working there - say you're extremely sick and can't come in, it's treated the same as a no call no show/ just not coming in, which puts you at a lower rating of the company. Schedules are based on your statistics, not what works for you. The "bonuses" they offer aren't very realistic to achieve. The company is very big - so other than my team lead, I'm not sure who I work for.

      Esplora altre recensioni su TTEC

      5,0
      13 apr 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

      Svantaggi

      Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

      avatar
      Risposta di TTEC
      2mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
      2,0
      19 giu 2026
      Patient support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits, great team (if you’re lucky)

      Svantaggi

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      Risposta di TTEC
      20h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di TTEC | Stipendi di TTEC | Benefit di TTEC | Colloqui di TTEC
      Recensioni su TTECRecensioni per Customer Service Representative presso TTECRecensione su TTEC