It’s okay - Recensione dipendente - Customer Service Representative presso TTEC

2,0
13 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home options are nice.

Svantaggi

They hire whoever, which is ridiculous. I was a seasonal employee and they send you out an invite to watch a Zoom presentation basically you’re hired. No real interview. This is why training will be so frustrating, people do not know how to work computers and the people who do get ahead and can’t do anything but sit around and forget everything while waiting for others to “catch up”. I feel like training was definitely a joke because of the incompetent people they hired to train. Never ever should a company just hire whoever and think everyone will succeed. If you get lost while in training and they put you out to the real deal later on, they’ll for sure fire you but it’s not your fault because remember this they hired whoever and made you have to wait around for others to catch up during training so there was no consistency while in training.

Esplora altre recensioni su TTEC

5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

Svantaggi

Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

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Risposta di TTEC
2mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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Risposta di TTEC
1d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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