ALL THE POSITIVE REVIEWS ARE PERSUADED - Recensione dipendente - Customer Service Representative presso TTEC

1,0
23 dic 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ttec has no pros what so ever

Svantaggi

If you are looking to work for a company that is broken in so many ways then work here, this company makes many promises when they hire you for example they promise a 1yr raise , well guess what when you reach the one ye mark that does not happen, team leads and team lead managers dont care about their employees its all about numbers and keeping the client happy, tech issues are a normal and unavoidable thing because of the platform they use witch is outdated but according to them thats what the client requires. The only benefits they offer is dental and vision and 401k but at the hourly rate that they offer you dont bother opting into the 401k you can get allot of hours and thats only because they have a high turn over rate. If you are looking to move up dont waste your time here because only the people that are part of the click will get to do so , and yes even working from home there are clicks if you have ideas or suggestions on how to improve production or work flow dont bother they wont be presented training is rushed and you wont be able to use half of the systems you are being trained on do to them not working in the training environment if you are not a fast learner and not computer savvy dont bother because tech support will know less than you in a nut shell this is a dead end job that will leave you feeling miserable .. every good review here has been persuaded or left by people that are part of the inner circle and got what they wanted

Esplora altre recensioni su TTEC

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, training, and equipment provided.

Svantaggi

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Risposta di TTEC
10h
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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Risposta di TTEC
10h
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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