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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      Stressful and badly paid - Recensione dipendente - Customer Service Representative presso TTEC

      2,0
      13 ago 2009
      customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      They were generally understanding of requests for time off and accommodating of schedule constraints. Bonuses were generous when they were available.

      Svantaggi

      Goals would change but this wasn't communicated to employees until after the fact, during coaching. There was a lack of follow-up on customer escalations by management. There was a harshly punitive attitude towards employees.

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      5,0
      30 apr 2026
      Customer service agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great company and good hours.

      Svantaggi

      Back to back calls but is manageable.

      avatar
      Risposta di TTEC
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4,0
      4 giu 2026
      Customer service agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Svantaggi

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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