Atrocious training class. - Recensione dipendente - Customer Service Representative presso TTEC

Massive problems with TeleTech web class technology, interdepartmental organization, also student computer compatibility, ineffective teaching methodology - no role-playing of live training calls, then forcing unprepared students on live public phone calls under threat of dismissal with subsequent bad outcomes for students, TeleTech and its client(s). A class of 80+, all interested in the job, but one-half had quit by the third week. Seen this even worse with Alpine Access/Sykes-At-Home.