Working for TTEC - Recensione dipendente - Work At Home Telephone Customer Service Representative presso TTEC

1,0
16 mar 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Teammates and Other Coworkers Within the Team

Svantaggi

If you have any kind of system issues and have to call ASD, which is called At Home Service Desk, you are on the call with that team for hours. 2-3 hour minimum unless it is just a password reset to get into a program.

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Risposta di TTEC
6y
We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, easy to work with.

Svantaggi

Not much training, only 2 weeks provided and then QAs begin right away.

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Risposta di TTEC
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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