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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      You're not just a number, you're a bunch of numbers - Recensione dipendente - Customer Service Representative/Coach presso TTEC

      1,0
      15 dic 2013
      Customer service representative/coach
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Some flexibility for college kids, etc. Can flex hours from day to day sometimes. pays above minimum wage.typically

      Svantaggi

      low pay (although above minimum wage in this area), zero employee satisfaction. Management could care less about you or your future with the company, even though they pretend to at times. You're scored on terrible metrics that you have little control over, and it effects your bonuses big time. The so-called promotions are a joke. $0.50/hr for a promotion to coach desk which takes all the angry customers and you're suppose to be most knowledgable. Really? $0.50 is a reward for being a great employee? Pathetic.

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      5,0
      21 giu 2026
      Licensed insurance agent
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, training, and equipment provided.

      Svantaggi

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      Risposta di TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      27 giu 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great lead and co worker are extremely kinda, the work is easy.

      Svantaggi

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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