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      TTEC

      Azienda coinvolta

      Recensioni su TTEC

      Company more concerned with numbers than it's people - Recensione dipendente - Team Lead presso TTEC

      3,0
      20 gen 2014
      Team lead
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good career advancement opportunities if you stick around and put in the necessary effort. Good overall work environment. Clear work expectations. Good co-workers.

      Svantaggi

      Company is very process and procedure oriented, not people focused. It's easy to feel like a number and not valued. Pay is overall low and raises are not available in most positions. Typically you will only earn more if you get a promotion. The HC (Human Resources) department is very inaccessible to front line agents. As a manager it was difficult getting answers to questions or concerns. There is very high rep turn over due to pay and lack of career advancement options. Contracts change frequently causing agents and management to be let go with no warning.

      Esplora altre recensioni su TTEC

      5,0
      13 apr 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

      Svantaggi

      Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

      avatar
      Risposta di TTEC
      2mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
      2,0
      19 giu 2026
      Patient support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits, great team (if you’re lucky)

      Svantaggi

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      Risposta di TTEC
      21h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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      Ricerche correlate: Offerte di lavoro di TTEC | Stipendi di TTEC | Benefit di TTEC | Colloqui di TTEC
      Recensioni su TTECRecensioni per Team Lead presso TTECRecensione su TTEC