Lack of hands on training - Recensione dipendente - Customer Service Representative presso TTEC

1,0
4 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are ok, very confusing to absorb everything.

Svantaggi

No support with assisting customers-I felt thrown to the wolves after training at a very intense pace.

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Risposta di TTEC
5y
We value your observations. Thank you for taking the time to let us know about your experience.

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, easy to work with.

Svantaggi

Not much training, only 2 weeks provided and then QAs begin right away.

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Risposta di TTEC
5d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not a bad job for someone who needs the flexibility of working remotely.

Svantaggi

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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