Dont waste your time with this place - Recensione dipendente - Customer Service Representative presso TTEC

1,0
30 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home , fast and easy hiring process

Svantaggi

Its complete chaos , its as if the campaign managers dont want you to work there, my equipment was initially sent to the wrong address. i was repeatedly sent broken equipment , IT wouldnt bother reading the troubleshooting notes and sent me equipment that had nothing to do with my issue. i was nt sent zoom invites to training days and when i sent messages asking what was going on with training i got no response. First they told me my internet connection was sufficient and then said i would have to change provider and needed 100 mb up and down speeds ( who the heck needs that much) i was really motivated to work there its a shame it was so bad i quit before training even ended.

avatar
Risposta di TTEC
4y
Your experience matters to us. If you would like to share more about your experience, please visit www.ttecwehearyou.com

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, easy to work with.

Svantaggi

Not much training, only 2 weeks provided and then QAs begin right away.

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Risposta di TTEC
5d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not a bad job for someone who needs the flexibility of working remotely.

Svantaggi

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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