Great Place to work, if you can handle customer service. - Recensione dipendente - Lead Associate Bilingual TCO presso TTEC

4,0
7 lug 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This is a great place to work if you can handle talking to customers and dont take anything personal. Lots of bonuses, "Ok" paid if you compare it to outside. Company makes parties and monthly events and recognizes its employees.

Svantaggi

Customer service is not for everyone, if you are going to take personal what clients tell you, you are going to have a bad time. Sometimes you can see some favoritism towards female employees from male supervisor, but that happens everywhere right? Depending on the campaign you have roll schedules depending on your metrics.

Esplora altre recensioni su TTEC

5,0
13 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

Svantaggi

Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

avatar
Risposta di TTEC
2mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
2,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, great team (if you’re lucky)

Svantaggi

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Risposta di TTEC
1d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Vedi recensioni per: Utile|Valutazione|Data|Tutto