Vantaggi
**I feel I should preface this review by saying that my typing speed is around 110wpm** I love working here. Their live note taking role (this is different to transcription) pays extremely well (£19.80 flat rate per actual hour) and I'm able to work part time as a student. As a result of this, I'm paying my entire tuition fees through this role. The format is addictive and gamified. With note taking, it feels good when you "win" a job and complete it. With transcription, they often send out bonus opportunities, e.g. "Take 2 shifts at the weekend and earn a £30 bonus", which honestly makes it feel like a challenge. The portal updates each time you complete a job so you can see your monthly earnings go up in real time, which makes it sort of motivating. With my typing speed, I make about £12 an hour from transcription. It's entirely flexible. You can take time off whenever you want with no notice and you don't have to work a minimum amount of hours. The staff are very friendly. I haven't experienced any problems at all, they are extremely polite and considerate. They have staff on hand most of the time to help with questions or issues. For example, I misread my timetable once and ended up not going to work. I told the truth and they were very understanding. All communication is also done through email. This job is extremely low-pressure and would be good for someone with social anxiety.
Svantaggi
With the note taking, you aren't able to work full time I'd say. They do tell you at interview that this is possible, but I haven't found that to be the case. You compete for hours against other people, essentially. It's unclear how many other people you're up against, but if you reply to an email within 10-20 minutes, you will usually be given some of the hours offered. They email about once every couple of days with about 10-15 hours available. It's easy to "win" hours if you are fast with the emails, but if you are busy during the day and can't always get to your emails this will be a problem. It's mostly first-come, first-serve. However, I am able to reply most of the time within a 10 minutes and get about 13-15 hours whilst working around my university schedule, so it's enough for me. I make a lot more than my peers at university who have other part time jobs. If your typing speed is below 75wpm, I would say you might not enjoy the role as you might struggle to make a decent wage from it. The minimum requirement is 60wpm, but honestly from experience I think that would take your hourly wage down to about £6-7. If you purely do transcription, I could see the job becoming very tedious. I wouldn't be able to work all day 9-5 just doing transcription, as it's quite intensive. Although possible (you can take as much work as you want), it would probably be difficult mentally to work all day typing non-stop.