Micromanaged hybrid policy, weak training, and overlooked departments - Recensione dipendente - Customer Success Manager presso Tanium

2,0
16 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are a lot of incredibly smart and driven people at Tanium. The company tackles interesting problems in cybersecurity, and when you're able to focus, the work can be rewarding. Compensation is decent, and you get free lunch in the office. The hybrid work policy sounds flexible—at first.

Svantaggi

Unfortunately, much of what you're sold during the interview process doesn’t hold up. I was told that as long as I was meeting expectations and attending mandatory in-person meetings, there was no strict requirement to be in the office a certain number of days each week. That promise was quietly reversed—since February, employees have been expected to badge in at least twice a week, and leadership is now threatening to withhold stock refreshes from those who don’t comply, regardless of performance. The in-office experience isn’t great either: limited quiet spaces, harsh fluorescent lighting, low-quality monitors, and a general environment that’s not very conducive to focus. The free lunch is appreciated, but it’s not anything to get excited about. Overall, I get more done at home without the distractions. Training also leaves a lot to be desired—especially for new hires who are expected to ramp up quickly without sufficient support. Additionally, Customer Success is often treated as an afterthought. We’re excluded from major events like SKO and Converge (hosted at Universal Studios with customers), and not eligible for the Sales Club trip. It’s clear that Sales is prioritized, and other departments don’t get the same recognition or investment.

Esplora altre recensioni su Tanium

5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great comp, benefits, work life balance most of the time. Trustworthy leadership and strong direction

Svantaggi

Can be hectic at times with tight deadlines and long hours but is not the norm

3,0
15 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked for Tanium over 5 years and have seen a lot of change. The pace is fast and the teams are small so if you want autonomy and ownership this is a great place to work.

Svantaggi

They're constantly reorging, it would be nice if the exec team could make up their mind on how they want the org structured and stick to it. They tend to do whatever other "hot" companies at the time are doing. The founder still plays a massive role and the c-suite just seem like his puppets. No one wants to be in office and ppl constantly complain but no one in leadership listens. It used to feel like they cared about what the employees say, but now everyone seems beaten down and just does the work so they're not laid off. Pay is also low compared to competitors. You have a decent annual salary but no bonus and no IPO in sight. You'll get RSUs but the price keeps going down with a promise to go back up. I've only seen it go down in my experience so just be mindful that whatever your base salary is (unless you're in sales) is going to be your total earnings.

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