Great Growth Opportunities & Supportive Leadership - Recensione dipendente - VP - Client Service presso Targetbase

I had a lot of opportunities to branch out and learn from other departments. Everyone was willing to put in the effort to offer me help or advice.

I wish I had more hands-on opportunities and shadow.

There are some really kind, supportive people who work there. Pay is/was ok.

Terrible, toxic culture, starting at the top. Constant hand-slapping by leadership about the business downturn, but guess what? The work output largely sucks. And teams keep making stupid mistakes that make clients angry. Clients leave, and somehow it's a surprise. They're trying to become "more than the email agency," but they cannot even do email all that well. Leadership constantly talking about how excited they are about the Omnicom/IPG merger, talking it up to employees who are demoralized and worried about losing their jobs. Totally tone deaf. Lots of voluntary turnover, but leadership doesn't seem to be picking up on that signal. Benefits keep getting cut. Holidays taken away. Insurance getting worse & more expensive. Insanely misplaced focus on tracking your in-office days. They used to have someone walk around and take attendance. Taking attendance of adults. Now they just ping your computer. If anyone dares to leave early on a Friday, leadership will send a passive-agressive message like "Hi friends, did I miss happy hour?" Account people can be terrible. Been yelled at, torn down in public, sworn at, lied to, etc. Overall, hands down the worst experience with an employer I've ever had.