Good overall - Recensione dipendente - Customer Success Manager presso TaxDome

4,0
23 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company is transitioning into a good place to work. They are learning and getting better.

Svantaggi

High demanding place to work. The company has made huge changes in structure that affected jobs descriptions and teams.

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Risposta di TaxDome
6mo
Hi, Thank you for taking the time to share your feedback. We’re glad to hear that you’re seeing positive changes and that the company is moving in the right direction — continuous improvement is something we’re very committed to. We also appreciate you highlighting the challenges. It’s true that the recent structural changes have brought a higher pace and updates to some role expectations. Transitions like these can be demanding, and we’re actively working on providing clearer communication and better support during periods of change. Your perspective is valuable, and feedback like yours helps us keep improving the experience for everyone on the team. – The TaxDome Team

Esplora altre recensioni su TaxDome

5,0
28 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company. Great team. Great leaders. Clear objectives. Support culture.

Svantaggi

No cons at the moment.

1
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Risposta di TaxDome
10mo
Hi, Thank you for such kind words — it means a lot to hear that you feel supported and value the team, leadership, and culture here. Clear objectives and a supportive environment are things we work hard to maintain, so it’s great to know they’re making a difference for you. We’ll do our best to keep moving in the same direction and building on what works well. – The TaxDome Team
1,0
15 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A big and diverse team from all over the world. I really enjoyed collaborating with colleagues from Africa, South America, South Asia and especially Ukraine and Russia. It brought a fantastic variety of perspectives that led to more creative solutions.

Svantaggi

The workday was 9 hours, even though they say it's 8 (they only pay 8 hours plus an unpaid 1-hour break). The culture was defined by excessive micromanagement enforced by some middle managers. Most troubling was the unpredictability of the middle management - praise one week could turn into public berating and threats of termination the next, creating a constant state of anxiety. That led to the Employee Turnover Rate being more than twice as high as the industry standard.

1
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Risposta di TaxDome
5mo
Hi, Thank you for sharing your experience and highlighting what you valued in our global, collaborative team we're proud of the perspectives our diverse colleagues bring. We take your points around team culture and management practices seriously. While we aim for clear expectations and support at all levels, we recognize that leadership consistency is crucial for a healthy environment. We'll continue working to ensure that all team members feel respected and supported. Wishing you the best in your next chapter. – The TaxDome Team
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