Job details - Recensione dipendente - Technical Support Engineer presso TeKnowledge

3,0
4 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, learning new skills

Svantaggi

Too many tickets, no guidelines or real-time answers to troubleshooting, you keep researching for answers with angry customers worldwide, you keep adding to your backlog which makes it frustrating. High turnover makes it worse as you receive tickets from those who quit. You can be stuck on the same position for years with same pay

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5,0
18 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good place to work i like it

Svantaggi

Not much pay transport to site

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Risposta di TeKnowledge
6mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1,0
18 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Svantaggi

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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