Needs a lot of improvement - Recensione dipendente - Operations presso Teachstone Training

Working with teachers and administrators on the importance of interactions in the learning setting

Depending on time of year, might be almost too much travel

Meaningful mission focused on improving early childhood education. Many individual contributors are thoughtful, capable, and genuinely care about the impact of the work. Remote flexibility exists in theory.

During my time there, the company went through multiple rounds of layoffs and a CEO transition. That level of volatility created ongoing uncertainty and a sense that the organization was operating reactively rather than from a clear, stable strategy. Teams were regularly adjusting to structural changes, which made it difficult to feel secure or supported long-term. Workloads were not distributed equitably across the team. Some employees appeared to carry significantly heavier and more complex portfolios than others. When team members left, their full responsibilities were reassigned without compensation adjustments, title changes, or structured transition support. Expectations remained the same even as scope expanded. My calendar was consistently filled with client meetings and repetitive internal meeting I was required to attend throughout the day while also requiring high volumes of communication and account management responsibilities. When speaking to other colleagues in the same role, they reported they only had a couple meetings per week. That combination often resulted in after-hours work just to keep up. Capacity concerns were raised, and while they were acknowledged, meaningful workload redistribution or expectation adjustments were limited. There was also a lack of consistent documentation and established internal systems. Account histories, workflows, and processes were often underdeveloped or fragmented. Employees were expected to formalize or build processes while simultaneously managing active portfolios, without clearly protected time or organizational investment in scalable infrastructure. It frequently felt like being asked to build systems in real time while still carrying full performance expectations. Management approaches at times emphasized performance comparison to other employees and high levels of monitoring rather than collaborative problem-solving around structural issues. Instead of addressing workload imbalances at a systemic level, the focus could shift toward individual output and oversight. Over time, this eroded trust and contributed to burnout.