Way too unorganized - Recensione dipendente - Associate Technical Support presso Tech Mahindra

1,0
23 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work and pay rates were good

Svantaggi

HR staff are unreachable, when you quit they take long to pay the settlement and once they pay it is incomplete, the recruiters are kind of rude and give wrong information about the vacant. Some Account Managers are rude and express terrible about their agents, all the training staff are deficient. Also, when they lend you the work equipment they make you sign a promissory note, discounting 30 k mxn if something happens to the equipment, which in Mexico is illegal. I must add that they tend to change shift schedules without any prior notice and they expect the agents to just accept it.

Esplora altre recensioni su Tech Mahindra

5,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- great at teaching - put me on client facing deals - patient and understanding

Svantaggi

No cons. I was only there for a few months

1,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Svantaggi

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

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