Take Heed... - Recensione dipendente - Dipendente anonimo presso Teladoc Health

2,0
23 apr 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is above average for the location/area for the job being performed; equipment provided is top-notch, free coffee, free gym facilities, benefits are on-par with what is being offered by other companies

Svantaggi

There are no documented processes in place, i.e. job aides, step documents,checklists, etc. on how to perform all the steps required for your job function; what/if any documentation you are able to locate is extremely outdated and the steps outlined have already changed; training is entirely "On-the-Job" which unfortunately requires you to rely on the good graces of your co-workers; something this is not very forthcoming OR it's "figure it out on your own", as management is not going to show you because they don't even fully understand and your co-workers had to do it themselves, so they have no sympathy. Employee moral is EXTREMELY low; there are Directors that call out employees on their mistakes made out on the open work floor rather than behind closed doors with discretion. I witnessed several employees being walked out without any fair warning; something that adds to the low moral. There appeared to be no documented performance plan policy in place; i.e. standard verbal warning; first written warning, second written warning, etc. Workers have been walked out at any time, for whatever reason. Management communicates high expectations, however they do not provide adequate tools or guidelines on "how" to meet these expectations.

Esplora altre recensioni su Teladoc Health

5,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This is a real, mission-driven company. I think the best thing is the people - across functions, at every level, you encounter people who are sharp, collaborative, and kind. When you work somewhere whose core purpose is making healthcare more accessible to more people, it makes the work better, even on hard days. Teladoc has been through a rocky couple years (as has industry), but recently it seems like the strategy is clearer, the org is better aligned, and the leadership is more focused. Chuck is a transparent and visible leader (eg town halls, all employee email/memos) and genuinely seems like exactly the right person we need in the seat right now. I appreciate that when there's hard news, it's delivered with context, and when there's good news, it's connected to the stategy (and doesn't feel phony). Benefits are pretty decent. I like that they do gym reimbursement, and free BetterHelp (which is owned by Teladoc).

Svantaggi

There have been tough moments (reorgs, market pressure, strategic pivots) and the pace of change has been hard (likely similar to others in industry), but I appreciate that though all that it seems like management has made a real effort to do right by employees, and be transparent.

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Risposta di Teladoc Health
3w
Thank you for sharing your experience, we're glad the you have found your time at Teladoc Health enjoyable. Nothing makes us happier than hearing our employees have enjoyed their experience with their fellow employees. We strive to cultivate a culture that is connected, engaged and inspired, and that would not be possible without the camaraderie amongst peers. We appreciate all that you do!
3,0
20 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mission-driven work with genuinely smart, thoughtful people who care deeply about improving healthcare. Opportunity to have outsized impact, especially if you’re comfortable building while flying the plane. Senior leaders are often open to ideas and there’s room to shape functions, systems, and ways of working (if you’re proactive.)

Svantaggi

Frequent reorgs, shifting priorities, and leadership turnover can create change fatigue and ambiguity. Teams operate reactively, which can make long-term planning difficult and create trust gaps across functions. Roles and ownership often feel unclear. High performers often take on significantly expanded scope quickly. Alignment happens late (or, due to not listening to expertise getting provided upfront) - leading to rework, frustration, and time wasted.

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Risposta di Teladoc Health
2w
Thank you for taking the time to write us a review about your experience working at Teladoc Health, we're glad to hear that our mission resonates with you. We strive to provide a positive experience for all employees, and your feedback will be shared with the appropriate team.
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