Customer Technical Support - Recensione dipendente - Customer Service Representative presso TeleTech (Cairo)

2,0
5 apr 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was a brilliant opportunity to gain experience and learn several things on Logitech’s peripheral and harmony products. In general, it is a way to start and get a bit of experience in that sector.

Svantaggi

Education comes first. The managers don’t have technical knowledge and try to follow processes, and procedures blindly. These used to cause arguments between them and the 1st line of support.

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Risposta di TeleTech (Cairo)
7y
Hi there, Thank you for taking your time to write us a review. There seems, however, to be a small issue; we are TeleTech Egypt. We are a company based and operating in Cairo Egypt, Saudi Arabia, and Algeria. We have never had any offices nor employees in the USA, UK, Mexico etc.. I believe you may have us confused with TeleTech USA (now TTec) www.teletech.com Have a great day.

Esplora altre recensioni su TeleTech (Cairo)

5,0
18 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Education opportunities, benefits, and flexible hours

Svantaggi

Call center atmosphere and talk time requirements

4,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good environment, dayshift, bosses are approaching

Svantaggi

Too low for CSR 2 since need to upsale with resolution

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