Good overall - Recensione dipendente - Customer Management Executive presso Telecontinent

Friendly and supportive colleagues Good exposure for fresh graduates Good place to gain call center / customer service experience

Slow career progression Project instability / retrenchment concerns

I don't find any good here

I would like to share some constructive feedback regarding my experience. The training period provided was only three weeks, yet employees are expected to perform with zero mistakes immediately after. Given the complexity of the tasks, this creates unnecessary pressure and increases the risk of errors rather than preventing them. Additionally, the work processes are often unclear and disorganized, which makes it difficult for staff to perform efficiently. There also appear to be recurring delays in salary payments, which can be stressful and affect employee morale. In terms of workplace culture, benefits offered are not very competitive, and there seems to be noticeable favoritism toward certain senior executives. This impacts team motivation and creates a perception of unfairness within the organization.