Vantaggi
Worked as a full-stack engineer contributing to both frontend and backend development.
• Designed scalable frontend architectures and developed responsive user interfaces.
• Provided Japanese–English translation and interpretation for technical and business
communication.
• Completed a 2-year onsite assignment in Japan, working closely with Japanese clients.
• Developed image and file conversion functionalities for efficient data handling.
• Created and maintained project documentation (UI, SS, PG, PT, IT).
• Operated and maintained KDDI WARP systems and performed Oracle database CRUD
Svantaggi
Provide technical support for Ribbon Communications platforms supporting telecom
service providers.
• Handle service-impacting incidents, customer escalations, bug tracking, system upgrades,
and RMA cases.
• Perform remote troubleshooting, server monitoring, CDR recovery, and detailed log
analysis.
• Conduct patch testing and installation in lab and production environments.
• Prepare RCA reports and DITP documentation and communicate findings to customers.
• Create and manage support tickets and ensure timely issue resolution.
• Provide daily work status and progress updates to management.