Great culture, modern tech, and real career opportunities - Recensione dipendente - Software Engineer presso Tensor PLC

Great company to work for

Hours can be long sometime

The team on the helpdesk are great and the manager is easy to talk to and very understanding. Both the helpdesk manager and the team always have your back.

Literally everything else, when I joined my notice was 2 months after a year (2 weeks extra per year) in a low end job like a Helpdesk analyst it is very difficult to persuade someone to wait 1 month for you to start let alone 2 or more depending on your time there. It was lowered to 6 weeks after that but still going up a week each year. Then you go to the day to day, most if not all of the software and hardware sent to customers is not fit for purpose but the helpdesk are blamed if anything goes wrong just so they can throw someone under the bus. They have a sales team that do not want to do sales. Any IT issue on your end you are better off waiting for it to fix itself or do it yourself. There is an overbearing owner constantly works against the best interest of the company/staff, he is a union buster and has sexist beliefs on what jobs women should and shouldn’t have. The company went on a racist tirade against one of my colleagues taking the side of a customer who made racist comments about his accent. They go around asking the staff to create fake glass door posts to hide negative ones, some of them are very obvious as they use the same wording. (I’m sure there will be a bunch after this) It is like pulling teeth to get an engineer to go to the customer if needed.