TerraSlate Paper

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High expectations, unrealistic time constraints and favoritism! - Recensione dipendente - Graphic Designer presso TerraSlate Paper

1,0

17 apr 2020

Graphic designer

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

The company dog was the about the only benefit of working at the company. Some of the clients are fun to work with and will let you take some design risks but most don't have a sense of design. Most menus are themed and the clients will let you know what the want.

Svantaggi

While I worked at the company there were only two graphic designers at the company. We both had about 20 clients that we worked with. There is an expectation to design a complete menu within 4 hours while also being available to answer phones, complete favors for the boss and add backgrounds/reformat menus for the production team so they can quickly print menus. Also don't be surprised when you are asked to fold, coil-bind, or help with anything else that the production team needs in order to get their orders out in time. Let's just say the design aspect of the company is put on the back burner. There are a lot of unrealistic expectations that are set by people who do not understand design and if these expectations are not met there could be penalizations (in the form of write-ups). These write-ups can come out of no where with no explanations or warnings. Many of the write-ups that were given out could have been solved with a simple conversation but there is a HUGE lack of communication at the company. The only people who are allowed to talk to each other was the CEO and the manager, who would frequently rant about employees behind a closed door (except the graphic designer sit close enough to hear all of it). Moving up at the company or getting the ($0.25) raise is difficult if you are not on the manager's favorite list, if you aren't staying late, and if you have fewer than three write-ups. There is also a high turnover rate at the company so don't be surprised when people only stay for about a month.

Risposta di TerraSlate Paper

Thank you for taking the time to provide a review of TerraSlate on Glassdoor. Regarding the 4 hour menu design timeframe, there has been a misunderstanding. As written in the Employee Handbook, the customer has paid for four hours of design work. If, based on the direction of the customer, the design is taking longer than 4 hours, the expectation is that we need to reach out to the customer to cover the additional design-time costs. One of our Core Values is teamwork. As a new, fast-growing company sometimes employees are asked to step into another role/responsibility area if there’s a temporary gap or work surge. This happens not just with design team members, but across the entire company. In fact, the members of our management teams pitch in as well. We value clear communication. To be certain each employee receives the same clear instruction, each employee reviews and signs the Employee Handbook on their first day. Our current policy as stated in the Employee Handbook is that an employee may receive a write-up for actions that directly contradict the Employee Handbook. Whereas, a warning is warranted when the action is not covered in the Employee Handbook. We believe these policies are reasonable and consistent with the market.

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5,0

6 nov 2024

Production

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

The work itself is hands-on and interesting and the training is solid, so even if you don’t have a ton of experience, they'd make sure you’re set up to succeed. They also provide great benefits, including free life insurance, which is a nice bonus I don’t see everywhere. One of the things I appreciate is that they encourage growth. It’s not just lip service; they genuinely support us in moving up and learning new skills. If you’re willing to do good work and show initiative, they notice and reward it. The team here is awesome too. everyone supports each other, and there's a real sense of camaraderie. Overall, TerraSlate is a company that values hard work, respects its employees, and offers solid benefits. I’d recommend it to anyone looking for a fulfilling production role where you’re treated with respect and have room to grow.

Svantaggi

Traffic near my place is slow, but nothing I can do about that

2,0

10 apr 2026

anonymous - former employee

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

This workplace offers engaging work and solid training, with genuine investment in employee development through funded certifications and classes. Employee focused activities such as games or barbecues.

Svantaggi

Executives and managers are consistently unprepared for busy season, leading to significant preventable stress. The C-Suite culture is intolerant of criticism, often resulting in terminations for expressing dissatisfaction. This has lead to a pattern of high leadership turnover and eroded morale. Raises occasionally follow the departure of key, respected employees, but feel more reactive than strategic. The offered upskilling, while paid for, often feels misaligned with practical needs or career advancement. A place of potential undermined by instability and poor planning. Founder appears to be close with or had engagements with Richard Branson. The following is an actual quote from the founder’s public Instagram page, “ When the noise gets loud, including the Epstein headlines, keep focusing on the signal of someone's character, and pray you're not backing the wrong horse.”

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High expectations, unrealistic time constraints and favoritism! - Recensione dipendente - Graphic Designer presso TerraSlate Paper

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