Great Place to work if YOU make it one - Recensione dipendente - Technical Account Manager presso Testforce Systems

5,0
18 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

YOU control how successful you want to be. The company gives you the tools you need to achieve YOUR goals. Tremendous flexibility and freedom. (This requires a lot of personal responsibility to fully realize). No one in the company is micromanaged. The sales team is honestly the best in the industry. There is a lot of experience on the management team and every manager started in sales so they understand the tenet of practicing what you preach. Since the management team is built from salespeople, naturally, this creates opportunities for salespeople to take on additional responsibilities and move up in the company. You will know very quickly if you are a good fit for the company and if the company is a good fit for you. Ie, people who stay at the company, stay a long time and people who leave, leave right away.

Svantaggi

The company like any other company is not perfect. Communication between the various teams (sales, operations, marketing, etc) is improving but needs more attention. The big picture is sometimes missing so people don't know WHY they are doing something, or WHY their role is important. Communication between salespeople in different regions is lacking. Because of the nature of the business and the company's size, Testforce is required to pivot and be fluid in making decisions. This can be viewed as management not doing their job or not being able to make decisions. There should be more resources to help individuals understand their roles better and how their roles affect the whole organization. In some areas, there are too many rules are in place so people are paralyzed by the process so they can't make good decisions. In some areas, there is not enough structure in place, so they don't have enough information to make good decisions. Testforce is a sales company built by salespeople. This is a pro for the sales team but sometimes a con for the other teams. More resources are required on the operations side for the company to keep pace with the company's growth. You will know very quickly if you are a good fit for the company and if the company is a good fit for you. Ie, people who stay at the company, stay a long time and people who leave, leave right away. (Yes, this was also one of the Pros)

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5,0
1 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The teamwork and collaboration is excellent. Input is welcomed. Supportive management.

Svantaggi

Growing pains, sometimes workload is heavy but evens out as more staff is brought on-board.

4,0
10 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote Position. This is a fast paced, challenging job that offers a lot of variety in the day to day. The opportunity to learn here is boundless as we work with NI and they have so many product lines, not to mention carrying about a dozen product lines of Test Equipment. Our support staff (CSRs) are awesome. They work hard to support us and do not get enough recognition.

Svantaggi

This job was sold as that I was going to use my background and knowledge of EE a lot in my day to day, but most of my time is spent putting leads in a CRM and pursuing emails. Not a lot of technical engagement. The learning curve is steep. Unfortunately putting out fires is more important then getting a solid understanding of the job before you are thrown in (your Technical Account Managers rely on you, so there is a real pressure). Again, most of the difficulty in onboarding was managing the CRM while trying to field all of the other work. 1/3 of the salary is commission and we never know when it will be paid. When I ask, I am frequently ignored. Everyone is overworked, so there is not a lot of opportunity to work on system improvements. In my first year, I had ONE conversation with my direct supervisor (a Pro for some!)

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