Field Service Engineers are not valued or given opportunities for career development. The position is often limited to basic tasks with no clear progression plan.
Leadership relies heavily on micromanagement and does not take responsibility for mistakes, often shifting blame to the team.
The work environment can feel hostile rather than supportive, with unnecessary pressure on trivial matters (such as travel logistics, reports, or schedules) instead of focusing on solving real problems.
High turnover, especially in some regions, due to aggressive management style and lack of respect for technicians.
Outsourcing is increasingly replacing internal staff, while external contractors are given more flexibility and trust.
Employee contributions and individual capabilities are overlooked, creating frustration and the perception that growth is discouraged.