Do not work here - Recensione dipendente - Technical Support presso Tevalis

2,0
27 ott 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

one, you get your birthday off each year if you have worked here for a year and have less than 3 sick days,

Svantaggi

you get constant beratement from managers and directors when the staff they are insulting have not been trained on their own bespoke software, training is none existent apart from the 4-week crash course that you get when you first join, communication is none existent in the office, no incentive for staff, managers make promises of these but never commit to it, they would rather find fault than praise their staff, equipment in the office is poor, staff are treated differently, there is no equal praise or punishment, you get a holiday allowance but you do not actually get to use them when you want as management will just make changes to your shift pattern without considering their staff,

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4,0
12 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Always something new to learn New clients, bigger clients, new integrations, updated integrations Close knit team that works exceptionally well together

Svantaggi

Burnout can be a real factor, especially in an environment that runs 24/7

2,0
12 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really it's only some of the people you work with, not many pros at all.

Svantaggi

Incompetent managers who have no management experience. Other teams not taking accountability for their errors and it always comes back on the support team who get the brute force of it when dealing with the customers whilst the managers and developers, etc. shy away. Also don't trust their employees, a lot. No opportunities to work from home hybrid working for some support teams yet the 3rd line had that option, ridiculous.

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