Always something new - Recensione dipendente - Technical Support Analyst presso Tevalis

Really it's only some of the people you work with, not many pros at all.

Incompetent managers who have no management experience. Other teams not taking accountability for their errors and it always comes back on the support team who get the brute force of it when dealing with the customers whilst the managers and developers, etc. shy away. Also don't trust their employees, a lot. No opportunities to work from home hybrid working for some support teams yet the 3rd line had that option, ridiculous.

Travel, lots of new clients and exposure

The lack of support, staff who still act like their at school, awful internal communication between departments and in the team,