Vantaggi
Lots of training (6-8 weeks), have recently allowed more people to work from home. Insurance premiums are low (but with a catch).
Svantaggi
Open 24/7 365, mandated holidays, not family friendly (even though they say they are). Was put on 330pm-12am shift without being advised of the change until notifications started popping up on my computer. I advised the manager I could not work that shift since we were a once car house hold with 2 children (one being a newborn) and my husband had to be dropped off at work at 5am. I was advised by the manager that if I did not like the shift I could find another job. You cannot move anywhere in that company unless you are in one of the supervisors cliques. You are a work horse on the phone and that's it. Benefits are terrible high deductible plans.
