It once was the best place to work, now only goals for money and POP! Stars are important. - Recensione dipendente - Prime Time Sales presso The Container Store

1,0
9 nov 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When I was hired on it was a great place to work. Everyone worked for the same goal of customer service. The manager knew your strengths and put you to work where you would have the most success.

Svantaggi

One of the foundation principles is "Communication is Leadership." Communication is looked down upon if it is not totally positive. Even if you are just detailing what needs to be done for the betterment of the store. We are supposed to be a 1 = 3 employee, which now seems to be we need to be able to do the work of three employees and are paid for just being one person. I like working hard and being challenged, but this goes beyond most people's capabilities. Our store has become very clique. There are people the GM likes and they get the hours. It used to be a place I loved to go to and I would work as hard as I could for the betterment of the store. Now I see new hires getting sale shifts and they have no idea as to what products are in the store. The new hires have not started by doing maintenance shifts and where they can learn about our inventory first. They are put on sales shifts and are always on the 'walkies' asking if we have this product or another. When full time opportunities arise, people who have been working at the store seem to be at a disadvantage. Someone from the outside seems to get these full time opportunities. Very hard for the prime timers, no upward advancement possibilities.

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5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Their business, benefits and products are all incredible.

Svantaggi

My position did not allow for a healthy work/life balance. I was never "off".

3,0
28 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Svantaggi

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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