Vantaggi
The company does an amazing job (for the most part) of bringing wonderful, diverse, educated part-time people to work with. The 40% discount is very generous. Starting salary is better than most retail. Customers are great to work with.
Svantaggi
It becomes evident the reason for amazing part-time employees is to compensate for questionable full-time employees and poor managers. It's astonishing that full-time positions are readily given to outsiders and then their "non-TCS" behavior is overlooked and accepted; yet there is very little promotion within the ranks. Sadly, they will dangle full-time positions in front of part-time employees; having them jump through hoop after hoop and 6, 8, 10 months later still have no decision. Many a good employee has left due to this lack of decision making. As an employee you are told you empowered with regards to customer issues, prioritizing, etc. yet every time you make a call, it is questioned by multiple managers and full-time staff that spend the majority of their time in the back offices, often watching through the security cameras. There is a total disconnect between what is actually happening on the sales floor and what they have perceived/assumed from their snapshot. There is a lot of talk regarding TCS culture and "this is what separates us from other retailers," yet depending on the sales floor leader that may or may not be true. One of the basic rules of organization is consistency and yet . . . I could go on and on, but it falls on deaf ears.