Well intentioned but exploitative and riddled with toxic positivity - Recensione dipendente - General Manager presso The Escape Game

2,0
28 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The good things about this company are very very good. There are some really amazing people in leadership who I believe are working to make the company better. Great hospitality training, lots of opportunities for career growth if you're willing to commit and pour your entire soul into the job. Wonderful leadership development resources Good games, generous employee discounts, many intentional acts of kindness for the team from leadership Game guiding and Team Leading are genuinely fun jobs, tons of generally kind guests and a lot of authentic moments of care There is a lot of heart in this company.

Svantaggi

Unreasonable workload, not nearly enough compensation for the work expected. Salaried team members are exploited. Horrendous work/life balance for management-- inconsistent leadership and unreasonable expectations. Exploitatively poor pay for anyone under the GM position. AMs and AMits are especially grossly underpaid. A lot of effort goes into cutting staffing costs and hours, making it an inconsistent income for hourly employees. The company takes itself very seriously, which is good but also leads to toxic positivity and exploitative working conditions. Culturally, it's clear that this TEG is run with a strong Christian influence.

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5,0
28 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

So much fun and good career opportunities! Good values

Svantaggi

You to be really engaged. Late nights sometimes.

2,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Svantaggi

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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