Great potential smothered by reactive leadership - Recensione dipendente - ASM presso The Home Depot

2,0
28 giu 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

sense of pride by a minority of the workforce makes it fun to lead them. Majority of the customers are easy to please.

Svantaggi

unorganized workweek - asms are encouraged to compete for time to get their responsibilities completed. Although there is a company procedure for mgmt to follow (MOD timeframes) this is never followed. Logging into MOD via the phone system is never followed and you are rewarded by answering calls by getting more calls while others are not answering calls. changing priorities from different levels of leadership

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good culture and good environment

Svantaggi

Customers can be a bit much some times

5,0
24 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Svantaggi

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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Risposta di The Home Depot
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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