Vantaggi
Remote work Equipment provided 20 days PTO to start
Svantaggi
Management is AWFUL. The Claims Manager has micromanaged employees so much that she drove away many excellent employees. Incessant badgering of employees on how much time it takes to complete certain tasks and then determining that more and more duties can be added without actually understanding the scope of employee's work. Claims manager and upper management made major errors in assumptions when doing layoffs and let go key people to save money. A new system implementation went horribly awry since due diligence was never correctly performed and the result was a backlog of thousands of claims causing clients to leave us in droves. What took 8 minutes to process now took 20 minutes and adjusters were told over and over that is was not the system, but us. Witnessed loyal, hard working employees leave due to being so disrespected by Claims Manager and not being supported by their supervisors. When it took 4 people to replace 1 person's job- was it really a cost save? When you replace seasoned adjusters with years of experience with adjusters who barely know how to process- was it worth the micromanaging and disrespect? Multiple layoffs, a 10% pay cut back in November with a promise to restore said pay in June. June rolled around and we were given back only 2% and no back payment of the 10% taken from November through May. There are no more monthly staff meetings, no real sense of unity as a company. HR has lost its credibility- they are out of touch with the times. It was insensitive to cut everyone's pay but then send out a company wide e-mail for the United Way campaign days later. The company does NOTHING to help its employees stay informed. Loomis does not want you to know hat's going on in other departments. It is the blind leading the blind with clients leaving just as fast as the employees. There is no company culture except for being delusional in thinking your employees will be okay with pay cuts, system issues and being micromanaged and treated like children.