Not what it seems. - Recensione dipendente - Customer Success Manager presso The Predictive Index

1,0
16 mar 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The software and theory is pretty good. It is helpful and add some insight that you probably would not have without it. If you apply it with common sense it might be useful data. It is not something I would ever use to define process. It often becomes something that is used as an excuse for someones behavior. People end up being excused for being anti social or unapproachable because they are a certain reference profile. Sometimes people are promoted or disqualified based on their reference profile. None of the data derived from PI should be used as a determining factor of anything, just another data point that may or may not help out.

Svantaggi

The way our tools are used internally is unfair. It is used as a determining factor in many ways. We coach our partners and end users not to use it that way, when we use it exactly that way internally. Also, who you report to will define your success. A reason that you see so many positive reviews is very simple. You must do things like that to have a chance at any advancement and to keep your job. The videos, the LinkedIn posts, the reviews here on Glassdoor. It is all a way to show senior leadership that you are bought in 100%. Once there is any doubt, you are managed out. I have seen this countless times in many different ways. I have seen top notch people asked to leave or managed out simply because they are not outwardly infatuated with leadership and the direction of the company. Even if you believe in it, work hard and look upon leadership favorably, you must be an activist and a PI evangelist. You have to be outspoken, and take any opportunity to be very visible to have any chance at all. They claim to be open door and say that you can share your thoughts without any retaliation and it really is not the case. If you decide to try PI out, think about these points and make sure you understand it is all about image. If you are not willing to dive in and advocate on every level you will not make it long. It is all about conformity.

Esplora altre recensioni su The Predictive Index

5,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A great place to work with a collaborative environment, strong focus on diversity, and smart, supportive colleagues.

Svantaggi

Fast-paced environment, but I didn’t particularly enjoy the calibration process.

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Risposta di The Predictive Index
2mo
Thank you for the feedback! We appreciate you taking the time to share.
2,0
26 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everyone says it: the people. But, I will say, PI in ~2021/2022 was a much different PI than 2025/2026. We used to have a no jerk policy, but there have been quite a few bad apples in recent years added in. The WFH policy is nice.

Svantaggi

I truly think PI's tool is great. That being said, the direction of the organization pivots so frequently that very little gets followed or seen through before changing again. And with those changes means big scope adjustments, role changes (or dismissals), and a deep sense of insecurity. Surviving a RIF or multiperson layoff(which became an almost annual occurrence) was a relief but also created a culture where you weren't sure your role, team, or even the organization was going to be standing past 6 months. People do way beyond their job scope, and that's a theme and expectation across departments. The pay isn't comparable to Boston salaries either. And there just isn't development opportunities and growth isn't prioritized, but don't worry because directors and VPs will continue to get their public promos.

2
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Risposta di The Predictive Index
2mo
We appreciate the candor here, and we want to acknowledge what's real: the last few years have included significant organizational changes, and we know that kind of change — even when necessary — creates uncertainty. We remain committed to minimizing instability and being intentional about fostering trust throughout the organization. You're right that PI has looked different at different points in time. We're proud of the culture we built early on, and we are always open to feedback on how to maintain and grow our culture. In our most recent engagement survey, our top three strengths were around our people: feeling respected, communicating effectively, and trusting people to do the right thing. We don't take those results for granted and understand that culture requires active maintenance, not just good intentions. We are proud of our people and always focused on maintaining those strengths, and regularly collect employee feedback on how to best do so. The concerns around strategic consistency and role clarity are ones our leadership team is actively engaged with. We also hear the feedback on compensation and career development. These are areas where we know expectations are high and where we want to ensure that growth opportunities are visible and accessible across the organization, not just at senior levels. We genuinely want to do right by our people, past and present. If you're open to continuing this conversation directly, please reach out to our People team.
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