An ok in between job while you find something much better - Recensione dipendente - Authenticator presso The RealReal

2,0
17 mar 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Subsidizes lunch Free bagels on Friday and Saturday Flexible work schedule

Svantaggi

Worst place I've ever worked at. There's a reason why the reviews are as low as they are and why this company has never made it on the list of best places to work. Management is the worst, especially the manager of the authentication(formally copywriting) department, he does not take an interest in his employee and basically just stays in his office all day and has his AM's handle everything. The quotas are unrealistic to hit, the proof is in the fact that there is a high turnover rate and only about less than half of the copywriter hit their goals. if you need further proof look at the article CNBC did where previous employees spoke up about almost everything. When you go to management for help, they will only be willing to train you in another category that might be easier for you if you are one of their favorites. The CEO Julie is either delusional about what's going on or she does not care. They truly make you feel as if you don't matter and you're just a number. In November we had a focus group where are of the copywriting employees expressed their concerns of the company and the things that they wished to change but it was all for nothing as the things that were at the top of our concerns ( lower quota, mangers that actually cared, etc) were not changed. It's as if they did that for us to shut up for a while. The managers constantly lie and trick us about incentives that they will give us if we meet our goal just to later backtrack. Oh and don't expect HR to care either, I had a concern and the manager, told me he would talk to me about it once he looked into it and never did. BTW if you have allergies to pet dander, dust, etc do not work here, it's super dusty and the clothing that you have to SKU often comes from people who own pets. You will literally have to take a pill every day.

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5,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Svantaggi

When you don't reach your goal, they do get on you/

2,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Svantaggi

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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