Avoid at all costs - Recensione dipendente - Luxury Manager presso The RealReal

1,0
25 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Literally cannot think of one. Read the Glassdoor reviews prior to accepting the position and took them with a grain of salt. I've stayed a minimum of 3 years at every company I've worked for prior this. I sent my resignation on week 3.

Svantaggi

Where to begin. 1 - Hiring process is a mess. Very little communication on start dates and what to expect. Had to reach out on the date of my original start to only find out it was pushed back a day. 2 - Every review that cites clique-y, rude, incompetent upper management is 100% correct. Do not overlook this. At first I thought my manager was having an off day until she had 5 other off days when we spoke. 3 - Mass hiring due to max exodus. Pay close attention to their turnover and why they are hiring so frequently. 4 - Commission only kicks in if you're at 90% to plan. 5 - No employee discount 6 - DTO is virtually impossible to use. 7 - Tested positive for Covid during my 3rd week and let my manager know I wasn't feeling well. Confirmed it with HR. Received an email from a unorganized HR partner saying my employment was terminated as I've been absent and they're refusing to pay the FEDERAL Covid sick leave. I told them I'd file a complaint with the department of labor and they said to send my covid results to an email that didn't actually exist. 8 - Don't let the RSU's sway you. They're virtually worth nothing and a quick google search and read on the company will tell you all you need to know there. Incompetent. Disorganized. Chaotic. Beyond repair.

Esplora altre recensioni su The RealReal

5,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Svantaggi

When you don't reach your goal, they do get on you/

2,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Svantaggi

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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