Management tries but disorganized - Recensione dipendente - Server/Waiter presso The Smith

3,0
16 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Family meal twice a day. Good food and drinks. Every shift has meeting to educate team on food and bev. You meet a lot of great people through large staff. They are part of the billion oyster program.

Svantaggi

Management tries but are very unorganized. they send managers from different locations which clearly doesn’t understand new locations guests expectations. When it’s busy there’s no available manager, or you que in line to speak with one since they have big roles of touching tables. you have a lot of guest waiting and they are big on quick service. They blame servers and bartenders for not being timely then give us smaller sections which leads to unhappy work environment. Lots of turn over on new hires. You tip out 35% and do majority of the set up/ cleaning They want you to have full availability so they can schedule 3 on call shifts and 3 normal shifts which are only 3-5 hours. Sections are not rotated like they say. You can tell on open table who gets the most headcount every night. And it’s not a pooled house so nobody likes to help each other. It’s strange they use canola oil for their house made salad dressing when the rest of the menu features local and quality produce

Esplora altre recensioni su The Smith

5,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great team -good money -delicious family meal

Svantaggi

-loud and can be stressful

3,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very strong product that it is easy to stand behind as a manager Great spoken values that underline a desire to make people happy and create great hospitality experiences Chances for people to grow, learn, and develop

Svantaggi

Operations focus takes away from the emotional health of the place Management can be hostile, mean, choose favorites. Not easy to see them as people who actually care about their employees.

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