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      The Write Connection

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      Terrible experience - Recensione dipendente - Customer Service Officer presso The Write Connection

      1,0
      16 set 2020
      Customer service officer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The interview is easy but very misleading

      Svantaggi

      They advertise a 33hour work week for CSOs but it doesn't exist as they'll call you for meetings and ask you to come earlier to finish up work. The amount of paperwork is unbelievable in this company. You're never free to even talk with fellow colleagues. Lots of phone calls and emails to clear in a day. you are monitored very closely via cameras and mic in each room. The staff are scared to even speak at office. If they sense you have some extra time, they'll quickly call you and delegate other branch's work to you. Basically, your work never ends. Customers can be very nasty and you're expected to deal with it.

      Esplora altre recensioni su The Write Connection

      2,0
      19 mar 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Clear procedures and Supportive colleagues

      Svantaggi

      Work-life balance? Non-existent. Passion and expertise are squeezed out — and even when you give your best, you are expected to do more. Operational priorities often feel focused on targets over teaching quality, and staff value can feel conditional. Local management is highly detail-oriented, with inefficient processes and inconsistent enforcement adding to the pressure. Career growth is limited, and administrative expectations can extend beyond scheduled hours. Overall, the environment is tense, high-pressure, and leaves staff overworked, undervalued, and at high risk of burnout.

      3
      4,0
      1 mar 2026
      English tutor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      You learn a lot about classroom management and growth mindset

      Svantaggi

      Work load can be heavy at times

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