-Work is repetitive and stressful
-Management move people about with no care as to how it will impact their working life
-Awful work-life balance: Employees are encouraged by the target system to set up projects and answer client calls WAY outside of office hours, e.g. At 11pm, or on a Sunday.
-The competition with other businesses is intense, often you lose out on 'points' which will get you to your target just because someone else is cheaper or has more resources
-If you don't hit target, which is mostly down to luck and how willing you are to work 12 hour days, you will get put back on probation with unhelpful improvement targets like "Hit target", or "Be more strategic"
-Often people get sick because the job is so stressful
-The turnover rate of employees is very high, sometimes it's over one person per week
-Middle management turnover is very high and this leads to young and inexperienced people leading teams of employees
-While the career progression is fast, it doesn't really train you for any other roles, it just gives you "transferable skills" (most of which you have to embellish heavily to convince another employer you didn't just waste the past year of your life in a job that nobody really understands)
-There is WAY too much feedback, most of which is unhelpful and leaves you dreading every single meeting with your manager
-People are brought to tears every single week in that office